Welcome to the Rentrak Mystery Shopper Program

“Are you ready to become an independent contractor?”




Welcome to the Rentrak Mystery Shopper program!

Rentrak is a media measurement company, and movie studios hire us to mystery shop their products. We check and verify that a studios’ content is available and being accurately posted.

As independent contractors, our mystery shoppers visit a large cross-section of retail locations across the United States and Canada to conduct transactions of varying types and complexities. We also offer the opportunity to participate in mystery shops with on-line movie rental companies and price check shops at large retail chains.


Yes, our website is secure. Any data that you submit on the application is safe and is not accessible to anyone outside our company. We do not sell your information to any third parties.

You will not receive an e-mail regarding your acceptance as a shopper. Once you hit submit you will automatically be entered into our database, and a scheduler will email you when a mystery shop is available. If you have a question regarding whether or not we received your information, please e-mail our mystery shop coordinators at mysteryshopper@rentrak.com.

Shops performed will be reimbursed according to the program guidelines. All requested shops specifically indicate the reimbursement for the shop. Items or amounts that fall outside program guidelines will not be reimbursed.

Typically, payments range from $10.00 to $15.00 per shop plus any reimbursement for expenses incurred during the shop. It will also depend on the program guidelines and specific shop instructions. We have the right to refuse payment if instructions or time limits are not followed.

We pay by check.

We pay within 45 days of a correctly completed shop.

Please feel free to contact us at any time regarding further questions about becoming a Rentrak Mystery Shopper by emailing us at . You can also visit the website.


Feel free to contact us with any questions or comments you may have.

Phone: 1-866-333-6210    |    E-Fax: 1-866-656-7407

7700 NE Ambassador Place
Third Floor
Portand, Oregon 97220